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Check-out
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710

Location

Hotel Xcaret Mexico is located just 4 miles from Playa del Carmen, making it easily accessible to guests arriving from major city hubs. Positioned near Xcaret Park, the hotel provides convenient access to over 50 natural and cultural attractions. It serves as a gateway to nearby archaeological sites and cenotes, further enriching the vacation experience.

Inclusions

The All Parks All Fun Inclusive program offers guests unlimited access to Xcaret Park, Xel-Há, Xplor, and other nearby attractions. This comprehensive package includes meals, drinks, and entry to nightly performances such as the Xcaret México Espectacular. With this program, guests can explore diverse activities and amenities, maximizing the value of their stay.

Dining Options

The hotel boasts numerous dining venues, with options ranging from traditional Mexican fare to international cuisine. Guests can enjoy upscale meals at restaurants like Mercado de La Merced and Las Cuevas, which showcase local flavors. Culinary experiences are enhanced through themed dinners and diverse culinary shows throughout the property.

Wellness and Recreation

The hotel includes a modern fitness center and a wellness area dedicated to relaxation and rejuvenation. Guests can explore the eco-conscious design of the facilities while enjoying activities like snorkeling, swimming in underground rivers, and relaxing by the pool. Guests also benefit from nearby adventure parks that offer exciting outdoor experiences.

Accommodations

Hotel Xcaret Mexico features spacious, beautifully designed suites reflecting the cultural richness of Mexico. Each suite comes equipped with modern amenities and stunning views of the lush surroundings or the Caribbean Sea. The adults-only aspect ensures a tranquil environment, perfect for relaxation and enjoying private moments.

Highlights

Location: 4 miles from Playa del Carmen

Inclusions: Unlimited access to Xcaret Park

Dining: Upscale restaurants like Mercado de La Merced

Wellness: Modern fitness center & adventure activities

Accommodations: Spacious suites with stunning views

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Choose Your Family Room Type

Choose from a range of family rooms including doubles, suites, and special family packages with meals and free cancellations
Suite River Jump
2 persons
53 m² 
2 King Size Beds
Air conditioning
Swim Up Ocean Front
2 persons
5 m² 
1 King-size bed
Air conditioning
Suite Garden
2 persons
53 m² 
2 King Size Beds
Garden view
Air conditioning
Suite Ocean View
2 persons
53 m² 
2 King Size Beds
Ocean view
Air conditioning
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Room Availability & Price Calendar

Find availability and check prices for your dates now!

Getting around

Transport Options for Your Resort Stay

City Centre
Los Dos Compadres 5.8 km
Airports
Aeropuerto de Playa del Carmen (PCM) 8.4 km
Cancun (CUN) 64.0 km

Facilities

Our resorts offer tailored amenities to ensure your family’s comfort and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi
  • Free parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • Pets allowed
  • Rooms/ Facilities for disabled
  • 24-hour security
  • Adults only
  • Luggage storage
  • Locker room
  • Private beach
  • Allergy-free rooms
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Vending machines
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Sports & Fitness

  • Fitness centre
  • Canoeing
  • Cycling
  • Tennis court
  • Badminton
  • Golf course
  • Billiard tables
  • Darts
  • Table tennis
  • Yoga class
  • Sports trainer
  • Aerobics

Services

  • Free airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Dinner
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Babysitting/Child services
  • Playpen
  • Baby pushchair
  • Children's buffet
  • Board games
  • Children's pool
  • Water slides
  • Children's play area
  • Kids club
  • Game room

Spa & Leisure

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Aqua park
  • Live entertainment
  • Sun terrace
  • Garden area
  • Leisure/ TV room
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Jacuzzi
  • Pedicure
  • Manicure
  • Facial
  • Treatment room
  • Beauty treatment
  • Body wraps
  • Massage
  • Open-air bath
  • Make up services

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710
Map view
Carretera Federal Chetumal Puerto Juarez, Los Dos Compadres, Mexico, 77710
Nearby
Cenote Santa Cruz
200 m
Restaurants
Restaurante Ha'
2.0 km
Carretera Chetumal - Puerto Juarez Kilometro 282 Inside Hotel Xcaret Mexico

Resort Reviews & Family Ratings

Guest Reviews on Their Family Resort Experience
Guest reviews
5.0/10
based on 5 reviews
8.6
8.6/10 based on 1053 reviews
Joel
United States, November  2024
9.0/10

A truly amazing experience with some minor issues.

Rooms
9.0
Our room was nicely appointed and the daily turndown service was perfect!
Service
8.0
Most staff were helpful and friendly, but the concierge seemed focused on selling extra packages.
Location
10.0
The resort is beautiful and the parks are amazing.
Dining
10.0
The food was consistently excellent, especially at Las Playas.
Facilities
9.0
Many pools, restaurants, and great entertainment options.
Sean
United States, September  2024
6.0/10

Beautiful, but overpriced with aggressive sales tactics.

Rooms
10.0
Rooms were gorgeous and well-appointed.
Service
5.0
Some staff were very helpful, while others were aggressive in their sales attempts.
Location
10.0
The resort itself is amazing.
Dining
9.0
The food was delicious in most restaurants.
Facilities
5.0
The facilities are great, but the sales tactics are a major problem.
Jack
United States, August  2024
7.0/10

Amazing resort, but some service issues and high prices.

Rooms
8.0
Rooms were spacious and comfortable, but soundproofing could be better.
Service
Location
8.0
Fine resort, but far from everything, and the beach access was limited.
Dining
6.0
Food quality varied, some restaurants were great, others just average.
Facilities
7.0
Access to parks is a huge plus, but limited activities for younger children.
Steve
United States, July  2024
9.0/10

An very nice experience, despite a pushy concierge.

Rooms
9.0
Rooms were well-kept and luxurious, but beware of the mosquitos!
Service
7.0
Service was great, except for the extremely pushy concierge trying to sell memberships.
Location
10.0
The resort is beautiful and well-maintained.
Dining
10.0
Food and beverage selection was great, a wide variety of options were available.
Facilities
10.0
Amenities were fantastic, many pools and caletas.
Robert
United States, May  2024
9.0/10

Ten days was maybe too long, but the parks access and transport were very nice!

Rooms
8.0
Our garden suite was spacious and well-maintained. Housekeeping was attentive, though the minibar and snacks weren't always replenished.
Service
8.0
The staff were friendly and helpful, though the concierge did try to sell us a loyalty program.
Location
10.0
The hotel is beautiful and the shuttle service to the parks is efficient and convenient.
Dining
6.0
The food was a letdown; buffet food was often cold, but restaurant decor was lovely.
Facilities
9.0
Lots for kids to do; access to parks is a major plus.
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Rooms and Guests2 Guests, 1 Room